Technical Advise
Selecting the optimal product is not always easy. If you have technical questions, you are not sure which products you need or you just need a good advice, our english speaking customer service is ready to help you by email or telephone.
| Telephone: | +49 - (0)911 / 80 19 18 20 |
We are fluent in both, German and English. Our service times are from Monday to Friday 8:00 am - 5.00 pm and 7.30 pm - 10.00 pm (irregular), Saturday 10.00 am - 10.00 pm (irregular), German time. Don't hesitate, we are looking forward to assisting you.
Installation Support
If you have questions while installing the products, our support staff is available to help you. Please choose how you want to get in contact to us:
| Telephone: | +49 - (0)911 / 80 19 18 20 |
We are fluent in both, German and English. Our service times are from Monday to Friday 8:00 am - 5.00 pm and 7.30 pm - 10.00 pm (irregular), Saturday 10.00 am - 10.00 pm (irregular), German time. Don't hesitate, we are looking forward to assisting you.
Installation Service
Do you want to get your product installed? We proudly offer this service for you. Just arrange an appointment at our garage in Zirndorf, close to Nuremberg, Bavaria.
In addition you can get the products FISCON, FISCUBE, IMA-Box and Dension Gateway installed by our mobile installation service within Germany at your location. Our professional technicians can make the installation directly for you at your home or your working place.
For more informations and references on our installation service, please have a look at the detailled description.
Installation Hotline: +49 - (0)911 / 80 19 18 20
Our service times are from Monday to Friday 8:00 am - 5.00 pm and 7.30 pm - 10.00 pm (irregular), Saturday 10.00 am - 10.00 pm (irregular), German time.
Installation times are between 8:30 am and 5:00 pm.
We are fluent in both, German and English. Don't hesitate, we are looking forward to assisting you.
More informations to our Installation Service
Spare Parts Supply
Sometimes it can happen that a part gets damaged. This is no problem as you can order many components (e.g. harness, connectors, fiber components) as a spare part. Just contact us for support.
